Experiential Engagement results in Stakeholder Retention.
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Experiential Engagement
does not happen by accident - it is always by design!
No business should have to suffer churn of any kind!
We have worked with over 280,000 staff since 1998, introducing the power of personal significance to ignite experiential engagement transforming results.
We understand that complexity is the enemy of execution so our process is designed to make is easy.
The Journey to Experiential Ignition looks like this:
Connect
We unpack your current strategy and get a "behind the scenes" experience with your business to understand your challenges.
Engage
We design your strategy, aligned to your feedback and the findings, to ensure that when our ignition engagement is focused on the right challenges.
Retain
We measure the impact of the experiential engagement, taking a holistic view using multiple feedback channels to review, innovate and connect.
Don’t wait!
Create an experiential ignition today
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Experiential Solutions
The Journey to Experiential Ignition is designed to incorporate the pillars of engagement, as defined in our experiential ecosystem.
Gamification
We use gamification to engage with your teams to build content retention, gather feedback, drive recognition and collect data delivered through robust reporting.
Mystery Shopping
We go behind the scenes to share a customer's experience with your brand, the consistent delivery of KPI's and unpack the opportunities supported through robust reporting.
Voice of the Customer
We leverage the power of technology to collect live feedback from customers, ensuring that we engage human to human to understand your wins and misses, supported through robust reporting.
Training
We design training content that incorporates live sessions, along with online portals to support your teams 24/7/365 and build habits. Designed using a collaborative approach, with role plays a key element of experiential transfer.
